Claim Form Login
If you reside in the United States and used the appointment booking tool on the LiveHealth Online website (livehealthonline.com), the LiveHealth Online iOS App (available at https://apps.apple.com/us/app/livehealth-online-mobile/id597917484), or the LiveHealth Online Android App (available at https://play.google.com/store/apps/details?id=com.americanwell.android.member.wellpoint), between October 2024 and August 2025, then you may be a Settlement Class Member. Excluded from the Settlement Class are: (1) any judge presiding over this Action and members of their families; (2) the Defendant, Defendant’s subsidiaries, parent companies, successors, predecessors, and any entity in which the Defendant or its parents have a controlling interest and their current or former officers, directors, agents, attorneys, and employees; (3) persons who properly execute and file a timely request for exclusion from the class; and (4) the legal representatives, successors or assigns of any such excluded persons.
If you are a Settlement Class Member and wish to receive a cash payment then you must submit a Claim Form by October 30, 2026.
To start your online claim form, you must login with your LoginID and PIN. You can find your LoginID and PIN on the Notice that was sent to you.
You may also download a Claim Form here and submit it by U.S. mail to:
LiveHealth Online Settlement
c/o Settlement Administrator
P.O. Box 25226
Santa Ana, CA 92799-9958
The deadline to submit a Claim Form online is October 30, 2026. If you are mailing your Claim Form, it must be mailed with a postmark date no later than October 30, 2026.